Privacy Policy

1. Introduction

Welcome to Form Fuse, a product of Skybin Technology Private Limited ("Skybin," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Form Fuse service.

By using Form Fuse, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account
• Set up form endpoints
• Configure integrations (Slack, Discord, webhooks)
• Contact our support team
• Subscribe to our newsletters or updates

This information may include: name, email address, company name, payment information, and any other information you choose to provide.

2.2 Form Submission Data

When end users submit forms through your Form Fuse endpoints, we collect and store the submission data to provide our form backend service. This may include names, email addresses, phone numbers, messages, and any other fields included in your forms.

Submission data is processed solely to deliver the service — storing submissions in your dashboard, sending notifications, and applying spam filtering. We do not sell or share submission data with third parties except as described in this policy.

2.3 Automatically Collected Information

We automatically collect certain information when you access or use Form Fuse, including:

• IP addresses
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our service
• Receive, store, and display form submissions in your dashboard
• Send notifications about new submissions via email, Slack, Discord, or webhooks
• Improve and optimize our service
• Develop new features and functionality
• Process payments and billing
• Communicate with you about updates, security alerts, and support
• Prevent fraud and enhance security
• Comply with legal obligations
• Train and improve our AI models

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics.
• Integrations: When you connect third-party services (Slack, Discord, webhooks), we share relevant data with those platforms according to your configuration.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Form submission data is retained according to your plan limits and can be deleted at your request. Account information is retained until you close your account.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected]

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Form Fuse is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: